COVID-19 Response Updates
In response to the increase in COVID-19 cases in the area and concern over limiting exposure to the virus, we're taking extra precautions and measures to ensure the safety of our shoppers, members, and employees.
- Expanded Home Delivery, Curbside Pickup, and Pre-Ordering
- Our Commitment to Safety
- Additional Safety Measures in Our Stores
- Tips for Shoppers
- COVID Cases Among Our Employees
- Virtual Tip Jar for Our Employees
Weavers Way is now offering delivery and curbside pickup daily Monday through Saturday for all members. Click here for more info and to place an order.
We continue to adapt to public health needs created by COVID-19 while also providing our customers healthy food in a safe environment. To that end, we are instituting the following changes until further notice:
- Face covering is now REQUIRED in our stores. All customers, staff, and vendors must wear face covering when inside. Reusable cloth masks may be purchased in our stores (quantities are limited).
- Store hours:
- Our Mt. Airy store will be open 8 a.m.-8 p.m. every day.
- Our Chestnut Hill store will be open 8 a.m.-8 p.m. every day.
- Our Ambler store will be open 8 a.m.-8 p.m. every day.
These hours will allow us to better meet demand for home delivery and curbside pickup, as well as allow our staff to perform deep cleaning.
- New customer limits. We have been strictly enforcing customer limits in all of our stores: 12 at a time in Mt. Airy, 20 in Chestnut Hill, 100 in Ambler, 7 at our Across the Way store, and 5 at our Next Door store. These customer limits will allow us all to maintain acceptable social distancing (six feet) inside the stores.
- High-Risk Hour. Per new state regulations, we've instituted a special shopping hour for seniors and those at higher risk. We continue to encourage shoppers who are high risk to utilize our online delivery/pick-up service. Our higher-risk shopping hours are as follows:
- Ambler: Tuesdays, 8-9 a.m.
- Chestnut Hill: Saturdays, 8-9 a.m.
- Mt. Airy: Sundays, 8-9 a.m.
If you aren't a senior or at high risk, please plan to visit at a different time than during these hours.
- Closed self-service scoop bins in our bulk departments. Shoppers can still self-serve shop for bulk items stored in gravity bins, including coffee beans. We'll also have bulk staff available to help dispense other scooped items.
- Closed self-service soup, salad, and hot bars. Our kitchen staff will have plenty of our prepared foods available as grab-and-go. Our Café in Ambler is also closed.
- Automatic Extension of Cooperator Work Cycles. We understand if members would prefer not to work cooperator shifts at this time. You can request an extension from our membership department by emailing email@example.com.
- Plexiglas has been installed at checkouts in all stores. Please keep the Plexiglas between you and the cashier when checking out.
- No-contact temporal thermometers are now being used in all stores. Employees are given a temp check before they can begin their shift.
- Masks have been issued to all staff. We encourage you to use a mask when shopping. We are currently trying to secure a supply of masks that we can sell to shoppers at cost.
- We've increased our disinfection practices. Carts and baskets are being disinfected prior to each customer’s use. Additionally, staff are given time every hour to wash their hands and change gloves.
- We're encouraging employees to remain home if sickened by or exposed to COVID-19 by extending their paid leave, if needed, up to 14 days. Any guidance put forth by area health departments and the CDC will be closely followed.
Please keep your distance as much as possible and avoid socializing and congregating. Additionally, try to make fewer, larger shopping trips during this time to reduce everyone's exposure. And if possible, please send one member of your household to shop so we can allow more customers in the store at one time.
Above all, please don't come to the Co-op if you're sick. We ask that you do your best to shop quickly and get back home. Hand sanitizers are located throughout our stores.
To facilitate fast check out, consider loading up your EasyPay account. (Every member has one; you can access yours through the Member Center at members.weaversway.coop.) EasyPay is also the best option for delivery payment.
Please continue to shop the Co-op. With the closure of bars, restaurants, and cafes, the local food economy is taking a beating. Many of the food growers and food producers we know and love have lost a good share of their business. Weavers Way has always served as a vital link between the local food shed and consumers. By shopping the Co-op, you help keep the local food economy afloat.
On Monday, Nov. 16, an employee who works in our Ambler kitchen tested positive for COVID-19. The last time they were at work was Tuesday, Nov. 10, with symptoms developing Friday, Nov. 13. Given the amount of time between when they were last in the building and when symptoms developed, no one on staff is considered a close contact, and there was no customer contact.
On Tuesday, Nov. 10, an employee at our Ambler store tested positive for COVID-19. He was last in the building Tuesday, Nov. 3. Given the time that's elapsed since he was last in the building, and given that he developed his symptoms several days after he began self quarantine, we do not believe there is any heightened risk to staff or customers.
Two employees tested positive for COVID-19 on Tuesday, June 23. They did not have "close contact" with customers. We identified four other employees who did have close contact with the two sick employees. These four employees did not have any symptoms, but they self-quarantined at home and were tested for the virus as soon as possible, along with other employees who worked in the Ambler store in the seven days before the positive tests. All other employee tests came back negative.
Regarding the two positive cases, the one employee had not been in the store since Thursday, June 18, the other since Saturday, June 20. Since then, our Ambler store has been cleaned and sanitized several times as a matter of standard protocol, plus additional cleaning the morning of the positive tests. We do not believe there is any heightened risk to employees or customers.
One employee in Chestnut Hill tested positive for COVID-19 on Monday, March 22, 2021. This employee last worked a shift from 4-8 p.m. on Wednesday, March 17. All precautions were taken by this employee at work and we believe that no "close contacts" occurred with other staff or customers.
A Chestnut Hill employee who last worked Sunday, Jan. 3 tested positive for COVID-19 on Wednesday, Jan. 6. Given circumstances we cannot reveal due to privacy concerns, this person almost certainly contracted the virus outside of the workplace from the employee described below.
Another Chestnut Hill employee who last worked Sunday, Jan. 3 tested positive for COVID-19 on Tuesday, Jan. 5. All precautions were taken by this employee while at work, including mask use and social distancing. Some additional close contacts between these two employees may have taken place off of the floor, so we are requiring a number of employees to quarantine and get tested per CDC guidelines.
On Monday, Dec. 28, an employee at our Chestnut Hill store tested positive for COVID-19. This employee was last in the store Wednesday, Dec. 23 and did not have close contact with customers.
One employee at our Mt. Airy store tested positive for COVID-19 on Tuesday, Jan. 12. The employee worked that same day from 11 a.m.-2 p.m., as well as Sunday, Jan. 10, and Monday, Jan. 4. The employee was masked during their entire shift and maintained proper social distancing. There were no close contacts between this employee and other employees or customers. For these reasons, we do not believe that anyone who recently shopped in Mt. Airy is at heightened risk.
One employee from our Across the Way store in Mt. Airy tested positive for COVID-19 on Sunday, Nov. 8. She was last at work Thursday, Nov. 5. We have identified four other employees who were close contacts with our sick colleague. All went into self quarantine and tested negative. Our colleague wore a mask and maintained social distance the whole time she was at work. For that reason, we have no reason to believe any customers are at heightened risk of exposure. The store has been cleaned and disinfected multiple times.
One employee tested positive for COVID-19 on Friday, July 17. Our colleague was last in the building Sunday, July 12, and only for about an hour that day. We identified one other employee who may have had close contact with this individual; that other employee has been notified to go into self-quarantine and get tested. Neither that employee nor any others have reported any symptoms. The store has been cleaned and disinfected numerous times since the employee who tested positive was last in the building.
One employee tested positive for COVID-19 on Friday, April 24. Our colleague worked in our Mt. Airy store Monday, April 20, and Tuesday, April 21. This employee was in and out of the store and did not have close contact with customers. We immediately identified the small number of employees who had close contact with the employee, and they went into quarantine. These employees, and others that worked in the facility, were subsequently tested, and all tests came back negative.
Our staff have gone above and beyond during the pandemic to make sure our community can safely access healthy foods. Many Co-op members have asked to show their gratitude, so we've set up a virtual "tip jar" to collect tips from members. All funds raised will be distributed equally among all staff directly engaged with in-store and delivery operations. Click here to offer a token of appreciation. Thanks.